Acceptable Use Policy

Last updated: 30 April 2026

This Acceptable Use Policy ("AUP") applies to all customers engaging MeetClaw's deployment and configuration services. By using our services, you agree to this AUP in addition to our Terms of Service.

Intended Use Cases

MeetClaw's services are designed for compliant, productive uses of OpenClaw. These include:

  • Personal productivity
    Automating your own calendar, files, notes, and communication workflows.

  • Internal business automation
    Streamlining internal processes, approvals, and knowledge management within your organisation.

  • Developer tooling
    Building and testing automations, integrations, and agent pipelines for legitimate software development purposes.

  • Customer support workflows
    Routing and drafting support responses, using properly configured WhatsApp Business or other compliant business APIs.

  • Research and analysis
    Summarising, classifying, or processing information you are legally authorised to access.

Prohibited Activities

You must not use MeetClaw's services to configure or operate OpenClaw for any of the following:

  • Illegal activity
    Any use that violates applicable laws, regulations, or court orders in your jurisdiction.

  • Bulk unsolicited messaging
    Mass, unsolicited, or spam messaging over any platform, including but not limited to WhatsApp, Telegram, Discord, Slack, or Signal.

  • Violation of platform terms
    Any automation that breaches the terms of service of WhatsApp, Telegram, Slack, Discord, Signal, OpenAI, Anthropic, or any other third-party platform.

  • Unauthorised access
    Attempting to gain access to systems, accounts, or data you are not authorised to access; scraping websites in violation of their terms.

  • Malware or harmful code
    Distributing, deploying, or enabling malware, spyware, ransomware, or any other harmful software.

  • Security bypass
    Circumventing authentication, access controls, rate limits, or security mechanisms of any third-party service.

  • Fraud or deception
    Phishing, impersonation, synthetic identity fraud, or any activity intended to deceive or defraud others.

  • IP infringement
    Reproducing, distributing, or processing content in ways that infringe the intellectual property rights of any party.

Platform Compliance Requirements

OpenClaw integrates with messaging and productivity platforms that have their own automation and API policies. You are responsible for ensuring your use complies with all applicable platform terms, including:

  • WhatsApp / WhatsApp Business API — Meta's business messaging policies prohibit bulk unsolicited messages and require proper business verification
  • Telegram — Telegram's API terms prohibit spam, abuse, and operating bots that violate their guidelines
  • Slack — Slack's API terms require apps to be used only in authorised workspaces and prohibit data harvesting
  • Discord — Discord's developer terms prohibit bots that mass-DM, raid, or violate their community guidelines
  • OpenAI / Anthropic — Model API usage must comply with the respective usage policies of the AI provider whose API keys you configure

Enforcement

What happens if you violate this AUP?

  • First instance: written warning and requirement to remediate within 48 hours
  • Repeated or severe violation: immediate suspension of services without refund
  • Illegal activity: immediate termination; we reserve the right to report to relevant authorities

Contact

To report a potential AUP violation by another customer, or if you have questions about whether a specific use case is permitted, contact us at legal@meetclaw.ai.